Technical Writer

We are seeking a professional Technical Writer to join our growing team. The successful applicant will be responsible for creating technical documents and manuals, clearly and concisely explaining complex information, and working with scientific staff to produce and ensure accuracy of work deliverable. In this role, you will work with internal resources to gather, write, and publish technical product and process information for a variety of audiences (both technical and non-technical).

Technical Writer Responsibilities:

  • Plan, develop, organize, write, and edit written deliverable such as operational procedures, technical manuals, journal article drafts, white paper drafts, and conference abstract drafts
  • Research, develop, and document technical design specifications and software test plans
  • Produce electronic documentation and hard copy manuals
  • Analyze documents to maintain continuity of styling of content and accessibility
  • Manage updates and revisions to technical literature
  • Produce high-quality documentation that is appropriate for its intended audiences
  • Work with internal teams to gather requirements, information, and content for work deliverable
  • Producing user interface text, online help guides, how to documents, and developer guides
  • Ensure plain language and 508 compliance standards are upheld across all material development
  • Other duties as assigned

Technical Writer qualifications and skills:

  • Bachelor’s degree in English, Communication, Journalism, Software Engineering, Computer Science, Technical Writing, Teaching, Curriculum Development or Scientific Publication (or 5 plus years technical writing experience)
  • Proven experience working in a technical writing position
  • Excellent written and verbal communication skills
  • Plain language and 508 compliance requirements
  • Proficiency in Microsoft Office Suite and Office 365
  • Strong attention to detail
  • Able to write in explanatory and procedural styles for multiple audiences
  • Skilled at prioritization and multi-tasking
  • Public Health, Healthcare, or similar experience is a plus
  • Exposure to documentation publishing software (RoboHelp, Wiki-based)
  • A positive attitude, willing to jump in and tackle new challenges

About our work